Kishore Jalleda

Happy to see my (personal) definition of "DevOps" quoted in a recent article on Forbes. The slide is from my talk at the DevOps Enterprise Summit in SF (2017).

https://lnkd.in/gyfnhp5
"Kishore Jalleda, Sr. Director of Production Engineering at Yahoo, describes DevOps best in this slide" 

Abridged version of my longer article "DevOps is more about customer feedback and quick learning than Culture/Process/Tools":
Your customers don't really care if you are a DevOps shop/factory; they care about how your products add value to their lives. Common misconceptions about DevOps:  #1: We are a team of developers doing operations - we are DevOps! 
#2:We are a Dev team continually deploying to production - we are DevOps! #3: We are a team of Ops wrtiing code - we are DevOps!

Customer-focused software engineers - the missing piece of the DevOps puzzle:  
#1: They are intrapranuers
#2: They don't indulge in mindless tasks
#3: They strive to get customer feedback quickly
DevOps Patterns - from a customer's perspective:  #1: Uptime is overrated. Customers don't care about five-nines reliability; they care about five-nines customer service.
#2: Velocity is overrated; customer feedback is underrated. Your customers don't care about how many times a day you…